[et_pb_section fb_built=”1″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text content_tablet=”<\/p>\n
” content_phone=”<\/p>\n
” content_last_edited=”off|desktop” _builder_version=”4.27.6″ _module_preset=”default” header_font=”Futura book BT|700||on|||||” header_text_align=”center” header_text_color=”#E09900″ header_font_size=”48px” header_line_height=”1.4em” header_2_font=”Futura book BT|700|||||||” header_2_text_align=”center” header_2_text_color=”#E09900″ header_2_font_size=”48px” header_2_line_height=”1.4em” hover_enabled=”0″ header_font_size_tablet=”48px” header_font_size_phone=”32px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”48px” header_2_font_size_phone=”32px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-b100d0f9-40d8-4cc8-bf0b-a9f65780d77c%22:%91%22header_2_text_color%22,%22header_2_text_color%22%93}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”Open Sans||||||||” text_font_size=”20px” text_line_height=”1.8em” hover_enabled=”0″ global_colors_info=”{%22gcid-59c139ee-af17-4df2-8a6d-e004da156b4d%22:%91%22text_text_color%22%93}” theme_builder_area=”post_content” text_orientation=”center” text_text_color=”gcid-59c139ee-af17-4df2-8a6d-e004da156b4d” sticky_enabled=”0″]shop.isnavarra.es[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n
Welcome to our online store. We appreciate you taking a moment to carefully read these Terms and Conditions of Use, as they govern access to, navigation of, and use of this platform, as well as the terms of purchase for the products and services we offer.<\/p>\n
We inform you that AQUINAS INTERNATIONAL SCHOOL, S.L.U., with registered address at Calle Transversal Cuatro, n\u00ba 4, 28223, Pozuelo de Alarc\u00f3n (Madrid) and tax ID (CIF) B86356771, is the owner of this website. All sales, management and billing operations are carried out from Spain and the currency used in all transactions is the Euro (\u20ac).<\/p>\n
By accessing this website and placing an order, you agree to be bound by these terms; therefore, if you do not agree with any of them, we recommend that you do not use this site.<\/p>\n
The purpose of this page is to provide users with all necessary legal information in a clear, transparent and accessible manner. Here you can consult the key aspects related to the purchase of products or services, payment methods, shipping, returns, consumer rights, as well as the responsibilities of both the user and our company as the provider.<\/p>\n
If you have any questions about any section or need specific assistance, you can contact our team at store@aquinasmadrid.es, who will be happy to assist you.<\/p>\n
Main characteristics of the product or service<\/strong><\/p>\n Our online store offers a wide variety of products and services aimed at meeting the academic, logistical and extracurricular needs of the school community. All items are organized into different categories to make it easy for the user to find what they need. Below is a general description of the main product and service lines available.<\/p>\n First, we offer school and academic supplies, which range from basic items such as notebooks, pens, folders and backpacks, to textbooks organized by level and subject, as well as scientific or graphing calculators recommended by the educational center itself.<\/p>\n Within the academic services, we offer the management of certificates related to international programs such as the International Baccalaureate (IB) and AP examinations. We also handle the payment and processing of fees for the recognition (homologation) of academic degrees in different education systems, when required.<\/p>\n In the area of school photography, users can purchase individual, group or event photographs, available in both digital and printed formats. The school yearbook is also available, a personalized product that captures the highlights of the academic year with visual and narrative content created specifically for each graduating class.<\/p>\n The store also facilitates the contracting of complementary school activities and services. These include extracurricular activities (such as workshops, sports, languages or academic support), as well as school trips and excursions organized by the center, with detailed planning and insurance coverage. Additionally, the option to hire the meal service on a per-day basis is available, subject to availability, and a system for selecting or modifying school transport routes is provided.<\/p>\n Finally, there is our merchandising section, composed of items personalized with the school’s visual identity, such as t-shirts, sweatshirts, reusable bottles, caps, key rings and other accessories.<\/p>\n For full details of each product or service (such as prices, deadlines, terms of use, prerequisites or cancellation policies).\u00a0<\/p>\n All products and services are subject to availability and may change without prior notice. General terms and conditions of purchase, cancellation and returns are available in the corresponding sections of this website. We recommend reviewing the information carefully before making any purchase. If in doubt, you may contact our customer service team for personalized assistance.<\/p>\n Purchase process<\/strong><\/p>\n Through our website, the user can clearly and in detail consult all available products and services, as well as their prices, characteristics and terms of sale. Items can be selected using the online purchase system by adding products to the “Cart” or “Shopping Cart”. In this section, the user will find all essential information: product or service description, unit price, applicable taxes and, where appropriate, shipping costs.<\/p>\n Purchases are formalized exclusively through the online platform. Once the order is completed, the user will receive a confirmation email that will include an order summary and, if applicable, a tracking number to identify its status.<\/p>\n Only users over 18 years of age may make purchases. Electronic invoices will be sent automatically to the email address provided by the customer at the time of purchase.<\/p>\n Prices<\/strong><\/p>\n All prices displayed in our online store include VAT, unless expressly stated otherwise. In the final order summary, before proceeding to payment, the total price, applicable taxes and shipping costs (if any) will be shown separately.<\/p>\n Payment methods<\/strong><\/p>\n Payment is carried out securely by bank card through the Redsys payment gateway of Banco Sabadell, a platform that complies with all security standards to guarantee the protection of user data.<\/p>\n If you have any doubts or need assistance with the payment process, you may visit www.redsys.es or contact their helpline at: 900 109 002.<\/p>\n All transactions are processed from Spain and in Euros (\u20ac).<\/strong><\/p>\n Shipping methods, costs and delivery times<\/strong><\/p>\n Purchased products will be delivered within 7 to 10 business days on the mainland (peninsular Spain), and within 10 to 15 business days for Ceuta, Melilla, the Canary Islands and the Balearic Islands, always counted from the order confirmation date.<\/p>\n We are aware of the importance of receiving your order as soon as possible, so we work to ensure timely and secure delivery.<\/p>\n Shipping costs will be calculated automatically during the checkout process and clearly shown in the order summary before the user completes the transaction.<\/p>\n Returns, warranties and cancellations. Right of withdrawal<\/strong><\/p>\n Right of withdrawal<\/strong> To exercise this right, the customer must send a return request to the email address: store@aquinasmadrid.es.<\/p>\n Products must be returned in perfect condition, with their original packaging complete, including all packaging elements (labels, manuals, leaflets, etc.), and without damage, markings or signs of use that would compromise their resale.<\/p>\n The customer will assume the return shipping costs and will be responsible for ensuring that the product arrives at our facilities in good condition. Returns that do not meet these conditions will not be accepted.<\/p>\n Warranties<\/strong> To make use of the warranty, the customer must keep the original purchase invoice and contact our Customer Service, indicating the product, the incident and providing all necessary information.<\/p>\n Online dispute resolution platform for EU purchases<\/strong><\/p>\n In compliance with Regulation (EU) No 524\/2013 of the European Parliament and of the Council, on online dispute resolution in consumer matters, we inform our users that, as an online operator established in the European Union that contracts electronically with consumers residing in the EU, we provide access to the official online dispute resolution platform (ODR).<\/p>\n This platform has been developed by the European Commission to facilitate an out-of-court channel for resolving disputes related to online purchases between companies and consumers.<\/p>\n
In accordance with the applicable regulations, the user is guaranteed the right to withdraw from the purchase contract without the need to justify the reason, within 14 calendar days from the date on which the product was received or from the date the service was contracted.<\/p>\n
All products sold include the manufacturer’s original warranty, in accordance with current legislation. This warranty covers any manufacturing defects during the period established by the manufacturer.<\/p>\n